Privacy Policy

Effective September 19, 2026

123Chair is booking software for barbers and the people who sit in their chairs. There are two apps: 123Chair Pro for barbers and shops, and 123Chair for clients who book, walk in, and keep up with their barber. This policy covers both. It says what we store, why, and what happens when you want it gone. It is written to be read, not skimmed past.

What we store

• Your account. Your email address and a hashed password. We never see or store the password itself.
• Your shop. The shop's name, city, phone number, hours, services, prices, and the names of the barbers who work there.
• Your clients' booking details. When someone books an appointment they give a name, a phone number, and optionally a note. That is what makes a booking reachable — it is the whole reason the field exists. Shop owners can also import their existing client list.
• Your books. Appointment history and payment records — amounts, dates, and the method a payment arrived by (cash, Cash App, and so on). We do not store card numbers, bank account numbers, routing numbers or any payment instrument. 123Chair records that money moved; it does not move money.
• Notifications. If you turn alerts on, a device push token so your own phone can be told about new bookings.
• An open-chair listing, if you post one. How many chairs are open, how the chair is paid for (rent or a split), what it includes, and any deal you are running. It is public — that is its job — alongside your shop's name, city and prices. Switch it off and it is gone from the list.
• A message you send a shop. When you tap Ask about the chair, the name, phone number, years cutting, Instagram and note you type go to that shop's owner, and only to them.
• Your location, only when you ask. Near me in Find a shop uses your phone's location to sort shops by distance. It is used for that one request, sent to our server only as rounded coordinates, and never stored. It works without it — search by city or shop name instead.

If you use the 123Chair client app

• Your account. Your email address and a hashed password — or, if you sign in with Google or Apple, the email and account identifier the provider gives us. That is all we take from the provider.
• Your profile. The name and phone number you enter so a barber can reach you about a booking.
• Your bookings and favorites. Which barbers you have starred and the appointments you booked through the app, so they appear on your shelf.
• Your place in line. If you join a shop's walk-in line, your position in it while you are waiting.
• Your location, only when you ask. "Barbers near you" uses your phone's location to sort shops by distance. It is used for that one request, sent to our server only as coordinates to compute distances, and never stored. The app works without it — you can search by name or city instead.
• Preferences (walk-in or book ahead, distance, the look) stay on your phone and never leave it.

What we don't do

• No advertising, no analytics trackers, no fingerprinting.
• We do not sell, rent, or share your data or your clients' data with anyone for their own purposes.
• We do not use your data to train AI models.

Who touches the data

123Chair runs on Cloudflare (hosting, database and file storage, in the United States), and Apple delivers push notifications to iPhones. A few other services also receive limited data purely so the app can work: the map is drawn with tiles from CARTO, built on OpenStreetMap data, which receive the map area you are looking at; the map library and the typefaces are fetched from public content networks (unpkg and Google Fonts), which see only the ordinary web request; and password-reset emails are sent through Resend, which handles that message and your email address for delivery. Each of these acts only as infrastructure — they process data to run the service and for no other reason, and none of them is used to advertise to you or to follow you across other apps or websites.

Your clients' data belongs to your shop

A client's name and number are given to the shop they booked with. 123Chair stores them on the shop's behalf; the shop decides how they are used. If you are a client and want your details corrected or removed, ask the shop you booked with — or email us and we will help.

Deleting your account

In 123Chair Pro: Settings → Account → Delete my account. In the 123Chair client app: Menu → My account → Delete my account. Both are immediate and permanent.

• Clients: your login, favorites, and place in line are erased and your past bookings are unlinked from you. The shop keeps its own appointment record, the same way a paper book would.
• Shop owners: the entire shop is erased — every booking, client, payment record, and login. Nothing is kept.
• Barbers on someone else's floor: your login is erased. The shop's own appointment and payment books remain with the shop, the same way a paper ledger would.

Cut Studio

You can browse haircuts without an account. Saved haircuts stay in your browser's local storage until you remove them or clear that browser's data. We do not upload your shortlist or access your contacts.

When you share a haircut, you choose the recipient in your own messaging app. The link includes an invitation to 123Chair. Any note you add is included in your message and the link's fragment, which is not sent to our server. Anyone you give that link to can read the note, so avoid including private information you do not want to share.

Security

All traffic is encrypted in transit. Passwords are stored only as salted hashes. Every request is checked against the signed-in account, and one shop can never read another's data.

Children

123Chair is not directed at children under 13.

Changes

If this policy changes in a way that matters, we will say so on this page with a new effective date.

Contact

[email protected]